We offer FREE standard registered post shipping for over 50 countries, plus fast shipping options for all countries (Paket24 for Croatia, DPD for all EU countries and DHL for all countries).

For customers in the Split area (code 21000) we also offer the LOCAL PICK-UP option (you can collect your order from our Trogirska 8 Split shop).

Delivery time varies a lot (from a few days to up to 8-10 weeks outside EU, depending on distance from Croatia and local covid restrictions in transit and final destination country).

Therefore, if you want to make sure you get your order in a certain time frame, we strongly advise that you consider using one of the available fast shipping options: Paket24 for Croatia, DPD for EU destinations or DHL Express for all worldwide destinations.

When your order is ready, we will ship it with your chosen courier (Croatian Post, DPD or DHL Express) and we will provide you with the tracking number.

DETAILED SHIPPING OPTIONS BY COUNTRY 

Croatia

    • Free Registered Shipping - Hrvatska Posta for all orders 
    • DPD (24-48h) for inland destinations = €4
    • DPD (24-48h) for island destinations = €9
    • Paket24 from Hrvatska Posta = €5 
    Belgium, Denmark, Estonia, Ireland, Italy, Latvia, Luxembourg, Netherlands, Poland, Portugal, Spain, Slovakia, Bulgaria, Cyprus, Finland, Germany, Greece, Greenland, Vatican City, Iceland, Isle of Man, Liechtenstein, Lithuania, Malta, Monaco, Norway, Romania, San Marino, Slovenia, Sweden, Austria, Czechia, France, Hungary
    • Free Registered Shipping - Croatian Post for all orders 
    • DPD Fast Shipping = €10 for orders under €100
    • Free DPD Fast Shipping for orders over €100
    • DHL Express = €15 for orders under €150
    • Free DHL Express for orders over €150

    USA, Switzerland, Israel, Serbia, Bosnia and Herzegovina, Montenegro, United Kingdom, Australia, Canada, New Zealand

    • Free Registered Shipping - Croatian Post for all orders 
    • DHL Express = €15 for orders under €150
    • Free DHL Express for orders over €150
    Rest of the world
    • DHL Fast Shipping = €20 for orders under €150
    • Free DHL Fast Shipping for orders over €150

      We are not responsible for any custom taxes that might be applied by the custom authorities, for countries outside the European Union, which now include also United Kingdom.

      For international orders, please note that the Croatian Post does not update the status page in transit (from the moment your order left Croatia, until it reaches the destination postal office), so please be patient. For remote destinations, such as Australia or Canada, delivery time can be over 6 weeks (sometimes even more, since covid19 restrictions were imposed).

      In the unfortunate event that your order is lost, do not worry, we will reimburse you in full or we will re-ship your order (whichever you prefer). However, be patient, please, as mentioned above, delivery can take longer than usual because of covid19 restrictions (for instance it can be over 6-8 weeks for remote destinations such as Canada or Australia), so please consider a fast courier if you are not willing to wait for a longer period of time.

      Please note that the shipping method we use requires your signature upon receiving the envelope. We apologize for this inconvenience, but we chose the tracking post in order to ensure the best chance that your order will reach its destination.

      In case you wish us to use the regular post service (no tracking number, no signature required), please leave a comment when placing the order and we will follow your requirements (Please note that, in this case, we waive all responsibility if the order does not reach you).

      We reserve the right to change the shipping cost policies. To verify the current shipping cost for your destination, please use the SHIPPING RATES CALCULATOR on the check-out page - the information there is always accurate.